Update: My United Status Match That Wasn’t
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Earlier this week I blogged about status matching and challenging elite status and that I recently was offered a match to United Platinum, simply by emailing them my American Airlines Executive Platinum information. Here’s my email exchange – as you can see, this didn’t end up as planned and I’m not happy about it.
My original email to firstname.lastname@example.org:
I am currently an American Airlines Executive Platinum member and would like to bring my business to United. Will you match me to 1K? If so I will switch to United.
My MileagePlus is 12345
A copy of my AA statement is attached (I had taken a screenshot of my online account statement and attached the JPG). Please let me know if you need anything else. Thanks!”
Response less than 24 hours later:
“Hello Mr Kelly,
We’re always glad to hear from MileagePlus® members like you. Thanks for writing.
We would be happy to grant you status in the MileagePlus program. The one consideration we would have, we match American Executive Platinum at Platinum. You would have Platinum for the rest of this year and all of next. Let us know if that is what you would like to do.
We appreciate you taking the time to contact us.
“Is there any way to get to 1K- even with a challenge? If not, I’ll take Platinum. Thanks!”
Within 36 hours I get the following:
“Hello Mr. Kelly,
Welcome to The Points Guy!