Hyatt is Offering Diamond Status Matches via Twitter

Nov 20, 2015

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Update: Hyatt completed my status match roughly 24 hours after emailing in, with my Starwood Platinum status matched to Hyatt Diamond.

Not thrilled about the pending Marriott and Starwood merger? Hyatt’s got your back. The global hotel chain, which often offers status challenges, is back with an even better offer. This time, Hyatt is offering status matches, granting you instant status (up to Diamond) through February of 2017. It’s a fantastic initiative, and seems to be available even if you’ve participated in a status challenge in the past.

Hyatt is advertising a new status match opportunity.
Hyatt is offering a new status match opportunity.

Hyatt is advertising the match with a paid Twitter campaign, encouraging disgruntled members of other loyalty programs to try Hyatt Gold Passport, instead. I followed Hyatt’s instructions and sent a Twitter direct message, and received the following response just two minutes later:

Please email a screenshot of your tier status (with at least 1 eligible stay this year) and we will match accordingly (within two business days). Please dm if you require any further assistance. Welcome back to Hyatt!

I emailed my SPG Platinum credentials to the address above but haven’t heard back just yet. Hyatt confirmed via DM though that my Starwood status will match to Diamond, including four confirmed suite upgrades and all other benefits.

A delicious breakfast (free for Diamond elites) at the Park Hyatt Tokyo.

Besides the four confirmed suite upgrades (which can be incredibly valuable — I recently used one at the Park Hyatt Tokyo), my favorite Diamond perk is free breakfast at any hotel. Typically, you can have a full breakfast in the lounge (or main restaurant if there isn’t a lounge), but many hotels also offer free breakfast via room service as well.

As a reminder, the full Hyatt Diamond benefits include:

– A 30% point bonus when choosing points.
– An upgrade to the best room available upon arrival, excluding suites.
– Access to the Regency Club or Grand Club lounge featuring complimentary continental breakfast and evening hors d’oeuvres, or full breakfast in hotels without a club lounge.
– Confirm a suite upgrade at the time of reservation four times annually on eligible paid nights.
– Receive a special welcome point bonus or food and beverage amenity during each stay.
– Receive a nightly room refresh.
– Receive complimentary premium internet access where available.
– Expedited check-in at a dedicated area for elite members.
– Ensure a room is always available with our 48-hour guarantee.
– Extend your stay until 4:00 p.m. with a late check out request.
– Book reservations through an exclusive Diamond line.
– Two complimentary one-time-use United Club passes annually.

Hyatt points are much easier to earn than Starpoints, since you can transfer points instantly from Ultimate Rewards, earned with a card like the Chase Sapphire Preferred, which is currently offering 50,000 points after you spend $4,000 within the first three months.

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