United Employees Get to Try Polaris on a Transatlantic Test Run
This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.
United’s new Polaris business-class seat will launch with the airline’s first 777-300ER in early 2017, but business and first-class passengers will experience the Polaris “soft product” — improved meals and service, Saks Fifth Avenue bedding, new amenity kits and a new O’Hare lounge — beginning on December 1.
With that launch now less than three months away, United decided to operate a test run on a flight from Newark to Paris earlier this week. A handful of airline employees got to experience the new service, including celebrity chef meals and even a Bloody Mary and mimosa cart! Many of the employees on board shared their experience on social media.
A United pilot tweeted a picture of the 777-200 being catered:
— Jeff Pelch (@PropilotJW) September 8, 2016
Another employee posted a pic of the 777-200 “Polaris” cabin:
— Marcel Kimbrel (@marcel_kimbrel) September 8, 2016
An inflight supervisor shared pictures of the new seating setup — complete with the Saks bedding, new Champagne glasses and a stuffed polar bear:
#beingunited#UAIFSbaseLHR Enjoying a preview of our fab new Polaris service , it’s truly awesome ? pic.twitter.com/WmkbCiJmWQ
— Paul Garforth (@warsaw2727) September 8, 2016
Another employee post shows the new meal service:
— Max A. Gonzalez (@maxagonzalez) September 8, 2016
Here’s a close-up of the appetizer:
— Victor Gonzalez (@vicgon88) September 8, 2016
Moving on, here’s dessert:
— Iraida Edye Paz (@Continental1996) September 8, 2016
And the Bloody Mary cart!
— Todd Traynor-Corey (@ttrayco) September 8, 2016
Overall, it definitely looks like an improvement. Of course, the new seat is the star of the show, but we’ll need to wait a bit longer for that to launch (and even then it’ll only be available on select routes). In the meantime, a new and improved “soft product” will help tide us over.
Who’s planning to fly Polaris on December 1?
Welcome to The Points Guy!