Booking an SPG Stay With Chase Points — Reader Success Story

Sep 5, 2017

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One of the things I love most about being The Points Guy is getting to hear stories from readers about how award travel has affected their lives — the exotic vacations they’ve planned, the trips they’ve made to be with family and friends, the premium seats and suites they’ve experienced and so much more, all made possible by points and miles. I love to travel and explore, and it’s an honor to be able to help so many of you get where you want to go.

I like to share these success stories to help inspire you the way you inspire me! From time to time I pick one that catches my eye and post it for everybody to enjoy. If you’re interested in sharing your own story, email it to; be sure to include details about how you earned and redeemed your rewards, and put “Reader Success Story” in the subject line. If we publish it, I’ll send you a gift to jump-start your next adventure!

Today I want to share a story from TPG reader Mary, who saved thousands of valuable points by looking at multiple options for booking a hotel award. Here’s what she had to say:

Instead of redeeming Starpoints, Mary booked a room at the Westin Georgetown with Ultimate Rewards.

Starwood Preferred Guest has long been my go-to hotel program due to my SPG Gold status and the relatively reasonable cost of award nights. I used to invest a fair amount of time checking out other options. but SPG was always the better value. I rarely look elsewhere now unless there’s no award space, or there are no Starwood hotels in the area that meet my particular needs.

I followed my familiar pattern for an upcoming trip to Washington, D.C., and booked two weekend nights in a king room at the Westin Georgetown for a total of 24,000 Starpoints. However, since I followed your advice last year and signed up for the Chase Sapphire Reserve card, I decided to log into Chase Ultimate Rewards to confirm that booking through SPG offered the best value. 

Imagine my surprise when I was able to book the exact same room at the exact same hotel for only 19,958 Ultimate Rewards points (just under 10,000 per night)! I immediately cancelled my SPG booking and grabbed the room for over 4,000 points less through Ultimate Rewards, and my 24,000 Starpoints were instantaneously redeposited to my account. This is a minor score, but I think the lesson here is a valuable one: it’s worth taking a few extra minutes to investigate all your options before you book!

Shopping around is just as important for award travel as it is for other purchases, and in general, you shouldn’t blindly accept the first price you see. By taking a few extra minutes to weigh her options, Mary saved thousands of points that she can put to use elsewhere. If you conservatively value both Starpoints and Ultimate Rewards points at 1.5 cents apiece, she saved over $60 in value. Based on my most recent valuations, however, she saved considerably more.

When airfare and hotels are inexpensive, you get less value out of booking awards at normal rates. Redeeming points at a fixed value is a great option in that scenario, since the award price drops in tandem with the cash price. However, you should also take into account any perks you might lose by not booking directly. For example, many hotels don’t recognize elite status if you book through a third party, which means you won’t get benefits like upgrades or late check-out. That could offset your savings, so try to compare apples to apples when shopping around.

You can book hotels through the Chase Ultimate Rewards travel portal, but you might not get the same benefits.

I love this story and I want to hear more like it! To thank Mary for sharing her experience (and for allowing me to post it online), I’m sending her a $200 Visa gift card to enjoy on future travels, and I’d like to do the same for you.

Again, if the strategies you’ve learned here have helped you fly in first class, score an amazing suite, reach a far-flung destination or even just save a few dollars, please indulge me and the whole TPG team by emailing us with your own success stories (see instructions above). Feel free to also submit stories of your most egregious travel mistakes. In either case, you’ll have our utmost appreciation, along with some extra spending money for your next trip.

Safe and happy travels to all, and I look forward to hearing from you!

Featured image courtesy of the Westin Georgetown.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.