How Hotels Go the Extra Mile: TPG Readers Share Their Stories

Nov 17, 2017

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Everyone likes to be treated like royalty, especially when traveling. And while getting hooked up with a room upgrade or complimentary stocked mini bar is great, getting a pillow fort upon request is even better. We asked members of the TPG Lounge how hotels have really wowed them in the past, and here’s what they had to say: 

Fortress of Solitude

Nate Lundquist casually — and somewhat jokingly, it seems — requested a pillow fort upon arrival at the Courtyard by Marriott in Gulf Shores, Ala. When he and his girlfriend arrived, they found the hotel had met their request and then some: 

Photo courtesy of Nate Lundquist
Photo courtesy of Nate Lundquist

Wine Down

Sometimes you can be at the wrong place at the right time. Just ask Heather Fowler Murray, who had to forego a Napa vacation for a work conference in Florida. Luckily, one sommelier wasn’t going to let her go without wine: 

Photo courtesy of Heather Fowler Murray
Photo courtesy of Heather Fowler Murray

Picture Perfect

When Matthew Piotrowski arrived at North Carolina’s Residence Inn by Marriott, he was met with a surprise: a picture of Bill Murray. Believe it or not, he had asked for it. 

Photo courtesy of Matthew Piotrowski
Photo courtesy of Matthew Piotrowski

Elephants on Parade

When Elena McGill missed the daily elephant show at the JW Marriott in Thailand, the hotel hooked her up in a major way: 

Photo courtesy of Elena McGill
Photo courtesy of Elena McGill

Make a Wish

The Ritz-Carlton Beijing Financial Street gave Al Petras a birthday celebration to remember: 

Photo courtesy of  Al Petras
Photo courtesy of  Al Petras

How have hotels bended backwards for you? Share your best stories in the comments! 

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.