10 common travel scams, and how to protect yourself when travelling
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Travel can be a rewarding and relaxing experience — some of my favourite memories are from trips I’ve taken with friends or by myself.
However, scam artists are everywhere, and anyone can fall prey to a scheme — especially if you’re in an unfamiliar place. Some scams specifically target certain groups of people, such as women, older travellers or kids and you might not even realise you’ve been targetted until it’s too late.
In the first three months of 2022 alone, scams related to holidays were up by a third, no doubt spurred on by the increase in travel as the pandemic eases. Fraud related to flight bookings in particular was up 13% compared to 2021 with average losses of around £3,000 reported by Lloyds Bank according to The Guardian.
Meanwhile, in the United States, the Federal Trade Commission received nearly 54,000 reports of travel scams in 2021 with $95 million (£76 million) in total reported losses for consumers and a median loss of $1,112 (£889) per person.
Safety is important when planning travel, so we’ve compiled a list of common travel scams, how to spot them and ways to protect your wallet and personal information while you’re away from home.
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This certainly isn’t an exhaustive list of all the types of scams you may encounter while travelling, but it will give you an idea of some of the most common travel scams and how to spot them.
Timeshare and holiday club scams
Timeshare scams are easily one of the most lucrative travel scams These scams can be broken down into two main types: timeshare presentation scams and timeshare resale scams.
A timeshare is a real estate property that is sold to multiple buyers with each allotted a certain amount of time at the property each year (usually one week).
Oftentimes, timeshare sellers will host presentations with the promise of a free hotel stay or gift for those who attend. Do your research before you jump on what seems like a too-good-to-be-true deal.
Before attending a timeshare presentation, make sure you research the specific developer selling the timeshares. You can check out the Better Business Bureau website to look up complaints against the developer and get a better picture of other people’s experiences.
Timeshare scams can happen on the backend of a deal, too.
Once you purchase a timeshare, it can be very difficult to resell your share. Unfortunately, this is where scammers often lurk. Someone may promise to sell your timeshare quickly and painlessly for an upfront fee. Once that fee is paid, they either disappear or claim that they were unsuccessful.
If you do decide to go with a resale company, make sure to look up relevant laws in the country (or state) where your timeshare is located (or reach out to a solicitor to help). When you do meet with a company, don’t sign anything at the first meeting. Take any documents home and read through the fine print before you make a decision.
Multilevel marketing scams
Multilevel marketing scams, or MLMs, work similarly to pyramid schemes with a direct sales model that encourages existing members to recruit new members, while also paying into the parent company for special access.
For travel, you’re asked to pay a monthly price for credits you can apply to the cost of the cruise or a vacation. However, after you’ve paid every month, you still need to add more to cover your “upgraded” cruise fee. But wait, there’s a way around this, says the company. Simply sign up some friends and family for the same plan and you’ll get more credits. The more people you sign up, the better. And of course, the people you’ve brought on board with you can sign up more members, too. And yet, the cost of your dream vacation is still just out of reach, so you have to keep signing people up and paying monthly, and so on and so on.
You may have seen this model with vitamins, diet cookies, lawn fertilizer or other pay-to-play MLMs. Before you commit to one of these for cruises or travel, look carefully at what you’ll be paying upfront before you bring on any other “investors.” In most, if not all cases, you can get the same, if not better, value from booking directly with a cruise line or authorised travel agent.
Internet search scams
In a recent article, Travel Weekly identified “flyer beware” scams where an internet search for an airline customer service phone number results in second-party numbers. These phone numbers seem legitimate. However, instead of connecting you directly with the airline, they instead route you to unofficial call centres that don’t reveal their affiliations. Then, they bill you not only for exorbitantly priced tickets but also for high charges — often in the £400 ($500) range — tacked onto nonrefundable airline tickets.
To counter this scam, it’s important to look closely at the listings when you search for an airline’s customer service number online — the first option that pops up isn’t necessarily the official one. Copy and paste the number into the search bar to see its official registration. Also, click through the link to the website it’s associated with, and then find the homepage. It should then be clear where you’ve landed.
Once you arrive at your destination, there is a new bucket of deceits you need to be alert to, including the taxi scam. This common scheme happens when you take a taxi or another car service in an unfamiliar destination where rates are determined by the distance of the drive. Your driver may take a much longer, often circuitous route to get to your destination in order to maximise the cost of your fare.
The age of Google Maps makes it easier to thwart one of these scams, even in an area you’re not familiar with. Whenever possible, pull up the route on your smartphone’s map app to make sure your driver is actually taking you on the most direct route.
If you suspect you’re being led astray, ask for them to take the more direct route, then get a receipt and also take a picture of the registration number or the driver’s ID card so you can follow up with local authorities or your credit card company later if need be.
In addition, always take licensed cabs or taxis, or use a reputable ride-hailing app (the latter is a good way to know the price in advance and have proof of your journey request).
‘Incorrect change’ scams
If you’re travelling to a place with an unfamiliar currency, someone may try to take advantage of this by giving you incorrect change or insisting you gave them a different bill than you did. This is especially common in places where cash is used more regularly and different bills look similar.
To protect yourself, research the currency at your destination before you travel so you’re familiar with it when you arrive. Also, count your change before walking away to make sure you get the right amount.
People will often try to sell tickets to attractions, buses, trains and more outside of venues and transportation stations. They’ll claim the tickets are discounted or offer them as a way to jump the line. However, these tickets can be fake or expired when you try to actually use them. As technology has improved over the years, so have these fake tickets. They can look almost identical to the real thing.
The best way to avoid this is to always purchase any tickets — whether to a concert, a tourist attraction, a bus, a train or a ferry – from an official ticket booth or the official website. Or, work with your hotel concierge to secure admission to hard-to-access venues.
‘Attraction closed’ scams
You may come across someone claiming an attraction you want to visit, a show you want to see or even a train or ferry you have tickets for is closed. Then they’ll direct you somewhere else where you’ll be pressured to pay for tickets or buy something.
No matter what someone outside a venue or transportation station tells you, always get your information from the ticket booth or official website as to whether something is closed.
If you made a reservation or bought tickets for a certain time, it’s more than likely open. After all, why would an attraction sell you a ticket for something that’s closed or unavailable?
‘Free item’ scams
We’ve all heard the phrase “if it sounds too good to be true, then it probably is.”
When you travel, you may be approached by someone with “free” merchandise. Maybe they offer you free food and drinks, or maybe they try to put a bracelet around your wrist. In major tourism areas, you may be asked if you want your picture taken in front of certain attractions or with dressed-up characters on the street.
Be cautious anytime anyone offers anything that is “free,” because you’ll often be required to pay for it after the fact. If someone approaches you and tries to put something on your body, refuse firmly and give anything they did put on you back to them immediately.
Credit card-skimming scams
No matter who you are or where you go, there’s a chance someone could use a card skimmer to steal your credit card information.
Card skimming comes in many forms. Some scammers use a skimmer attached to an ATM or gas pump. Sometimes restaurant workers may skim your card when you pay the bill. You may even have your card skimmed with a handheld device.
Credit cards have come a long way over the years in terms of payment security, and pretty much every credit card out there will have fraud protection. That doesn’t mean credit card fraud isn’t still a major concern.
When you’re using your card at an ATM or at the pump, pay attention to the card reader. Does it stick out farther than normal? Is the card reader loose?
Some gas stations put a seal over the card reader panel so you know it hasn’t been tampered with, so check that as well. If anyone makes an excuse to be close to you (which is already a bit of a red flag because of COVID-19 and social distancing measures), they may be trying to steal your card details with a handheld wireless device.
Credit card skimmers can also use near-field communication and radio-frequency identification devices to steal your credit card information.
While it’s not nearly as common as people using skimmers on ATMs or other card readers, it can still happen. Contactless credit cards and EMV chip cards are not immune, either — cards still come with a magnetic stripe that RFID readers can grab information from and NFC devices can read your contactless card.
Of course, chip and contactless cards both have built-in safety nets that make it harder for scammers to actually use your credit card details once they have them. That doesn’t make it impossible, though.
The best thing you can do is monitor your accounts for suspicious activity and make sure you keep your wallet in a secure place (your back pocket does not qualify) while you travel. If you want to go all-out against contactless scanners, you can buy an RFID-blocking wallet, but there is debate in the payments security space over whether they are a worthwhile purchase.
When I travel, I make sure to log in to my bank apps (never on public Wi-Fi, though) once per day to make sure no unauthorised charges have popped up. If you do notice suspicious activity on your account, many issuers allow you to request a freeze on your account via the app or online.
Public Wi-Fi network scams
Free Wi-Fi networks can be a godsend when you are travelling — especially if you don’t have a roaming data package for your phone.
However, public Wi-Fi hot spots are almost always lax on security. That means someone can steal personal information while you use the network, including bank and credit card account information if you log in while using them. If you do use a public network at a coffee shop, airport or other public space, be wary of logging in to any sensitive sites like your bank or medical profiles.
A virtual private network is a popular way to ensure your connection is secure no matter where you go. These work by routing your internet connection through a private server (owned by your VPN company) so that data transmitted comes from the VPN rather than your computer.
This hides your IP address and encrypts your data so that hackers and other entities that might want to snoop through your personal information hit a dead end. It’s a great investment whether you travel all the time or just like to visit your local coffee shop that offers free Wi-Fi. They generally cost less than £16 ($20) per month (and that’s at the expensive end of the spectrum).
Not all VPNs are created equal, so do your research on the best one for your needs. Can you find a VPN that costs less than £8 ($10) per year? Yes. Is that VPN worth it? Debatable.
In addition, if you have a smartphone or other device, make sure it’s password protected. Most people likely have some sort of passcode set up on their phone — especially since the inception of fingerprint and facial IDs on smartphones. You may not think about the importance of a strong password on your personal laptop or tablet, though.
Set up a password or PIN on all your devices so if the worst case happens and they get stolen, someone will have a much harder time breaking into them.
Travel scams are more common than you might think — tens of thousands of Brits report being scammed every year. Between 2021 and 2022, Action Fraud — the U.K.’s national reporting centre for fraud and cybercrime — saw a substantial increase of over 120% in holiday and travel related fraud.
Scammers are smart, and many scams target specific groups of individuals who may be more vulnerable while travelling, such as women travelling alone, older travellers and kids.
Travel is meant to be a fun and rewarding experience, and getting scammed can put a real damper on any trip.
Knowing the kinds of scams that exist can help you protect yourself and your travelling companions while you are away from home. Hopefully, this guide has outlined how to spot some of the most common dangers.
Additional reporting by Melissa Klurman.
Image by Capuski / Getty Images.
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