5 reasons Citymapper is the best transport app I’ve ever used

Nov 7, 2019

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My phone is clogged up with all sorts of travel apps. There’s airline apps that are really easy to use like EasyJet, credit card apps for my cards and then obvious ones like Google Maps.

When I first moved to the U.K. one of the first pieces of advice I received from numerous people was to “Download the Citymapper app”. I did, and it’s an app I still love and use almost every single day. Here are five reasons why.

1. Real-time updates

Even on my daily commute, which should take the same amount of time each day, I still check Citymapper to check if there’s any disruptions to my journey. In London, even minor delays to a Tube line can mean it can take a lot longer to get anywhere.

Planned engineering works (especially on weekends) can mean some services don’t even operate, and I’d much rather know that as I’m walking out the front door rather than when I get to a tube stop or bus stop and see a cancellation sign.

Where you have a few different options for travelling (i.e. maybe a choice between a train, bus or walking), the app will provide real-time estimates of how long each option takes. So if your normally efficient bus ride is caught up in traffic, you can see if walking will be quicker.

2. Cost options

Where you have several different transportation options, you might want to know what each costs. Will you need two separate tickets for the trip, or will the one ticket cover both legs? Citymapper will tell you how much a ticket will cost for the different public transport options, as well as the cost of ride-sharing services like Uber. It will even tell you when surge pricing applies so you don’t get a shock at the price estimate when you click through to the ride-sharing app.

These estimates are great for when you land in a new city and need to travel from the airport. For an example, some tourists would not know how very expensive the Heathrow Express tickets are at the last minute compared to the Piccadilly Tube line. Citymapper shows how much each will cost and how long each will take.

(Photo courtesy of Citymapper)

3. So many different transportation options

I love how the app includes just about every option besides jumping on a plane. There’s public transport like buses, trains, ferries and trams, as well as times, routes and any costs to walk or cycle. There’s also ride-sharing estimates and options and hire cars, too.

4. Loads of available cities

Okay, not every destination is covered by Citymapper, and much like Uber, I do sometimes travel somewhere the app doesn’t cover and immediately feel a bit sad I can’t rely on it. In the U.K., London is covered, as is Birmingham and Manchester. There are also a load of popular European cities covered like Paris, Milan, Berlin, Barcelona, Rome, Lisbon and Istanbul. Further afield, you will also be covered for the likes of Boston, New York, San Francisco, Los Angeles, Tokyo, Sao Paulo, Singapore and Sydney.

You can even vote for which city the app should cover next.

(Photo courtesy of Citymapper)

5. Saving your journey offline

A number of times, I have chosen a journey, gone somewhere without Wi-Fi or data service (like underground) and then forgotten some of the details of the journey I had planned, such as which direction the train or tram I am connecting on to. Fortunately, Citymapper will remember your journey options and you can check them whether you have data service at that time or not.

Bottom line

Citymapper can be a life-saver when it comes to travel — especially if you’re in a new city. I rely on the app heavily, and find useful both in my day-to-day life in London as well as when I’m abroad.

Featured image by Citymapper

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