What Are Heathrow Rewards and Are They Worth Collecting?

May 19, 2019

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. For an explanation of our Advertising Policy, visit this page.

While major airlines and hotel chains have their own loyalty programmes, London’s Heathrow Airport is so large that it has its own loyalty programme. If you’re shocked to hear that, you’ll be even more so to learn that it can provide excellent rewards if you’re a regular user of the program and shopper at Heathrow Airport.


As well as a standard per pound earn rate, there are plenty of bonuses that make Heathrow Rewards a great programme.

For starters, you will receive 100 points just for opening a Heathrow Rewards account, and until 31 December, you will receive 3,000 points for making a single purchase of £150 or more at Heathrow Airport.

You will earn 1 Heathrow Rewards points for each £1 spent at Heathrow airport on the following:

  • Airport shops
  • Airport bars, restaurants and cafes
  • Paid-for-entry Heathrow airport lounges such as Plaza Premium and Aspire lounges
  • Heathrow Parking
  • Heathrow Express

You will also earn 1 point for each £10 of currency exchanged at Travelex at Heathrow Airport. You’ll want to check these rates against both UK High Street currency exchange booths and the rates at the destinations you are flying to, as Travelex usually has poor rates of exchange because of its convenience and locations. Heathrow Rewards also partners with Rocketmiles, where you can earn up to 10,000 miles per hotel booking, and for spending money with Heathrow Premium Services.

You will need to present your Heathrow Rewards card when paying for each purchase — either the physical or digital card. Tobacco purchases are excluded from earning.

What can be a shortcut to excellent rewards are some of the high-end retailers at Heathrow that offer luxury goods at tax-free prices. You may be saving up to purchase a particular camera or handbag, and planning to do so the next time you are flying through Heathrow. If so, it’s certainly worth signing up to the Heathrow Rewards programme. Combine this by paying with a credit card that earns rewards and you can double dip on your spending, earning even more value.

You’ll earn an additional 100 points when you spend £250 or more in one transaction, and an additional 100 points when you spend £500 or more. So if you spent £500 on that handbag you have been eyeing after opening a new account today, you would earn a huge 3,800 Heathrow Rewards points (100 + 3,000 + 500 + 100 + 100).

There are also additional earning bonuses from time to time in certain categories, or with certain retailers.

Once you spend £750 at Heathrow in any calendar year, which doesn’t have to be in a single transaction, you will automatically receive a Premium Heathrow Rewards membership. While this won’t give you access to the Concorde Room, it does double your per pound earning rate.

While you may have spent a significant amount of money with an airline for your flight from Heathrow, unfortunately this isn’t eligible to earn Heathrow Rewards. Similarly, money spent directly with an airline while inside Heathrow, such as paying for an upgrade or excess baggage at check-in, would not earn any Heathrow Rewards.

(Photo by JeanCuomo/Getty Images)
(Photo by JeanCuomo/Getty Images)


So what to do with the Heathrow Rewards points you have earned?

You can convert them to vouchers to use at hundreds of stores and outlets at Heathrow, Plaza Premium lounges or Heathrow Express, at a rate of 500 Heathrow Rewards points for a £5 voucher. This gives you an effective cashback rate of 1%.

You’ll get a higher effective cashback for redeeming for Heathrow Parking — 500 points for a £10 voucher, so 2% back.

But here at TPG UK, we are big fans of transferring to airline miles and points, as we believe it’s easy to get outsized value from points rather than 1% cashback.

You can transfer your points at a rate of 1:1 to the following programmes:

Although each programme has its own unique features, we would probably suggest transferring to British Airways or Virgin Atlantic, given the ease of using these programmes in the UK.

Heathrow Rewards regularly offers bonuses on transfers of points to airline partners, so keep an eye out for the chance to earn even more rewards. We’ll keep an eye out for these here at TPG UK and let you when these offers arise in the future.

If you are passing through Heathrow airport regularly, or have been considering making a large tax-free purchase, you may be able to get excellent value from the Heathrow Rewards programme. The programme is free to join and you can do so here.

Featured image by Grzegorz Bajor via Getty Images

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.