How to Use the Southwest Companion Pass
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Update: Some offers mentioned below are no longer available – View the current offers here – Southwest Rapid Rewards Plus Credit Card, Southwest Rapid Rewards Priority Credit Card, Southwest Rapid Rewards Premier Credit Card
In the coming weeks, there will be a lot of travelers who will have a brand-new Southwest Companion Pass burning a hole in their pocket. Why? If you haven’t heard yet, Chase released an amazing limited-time offer available until Feb. 11 on three different Southwest personal credit cards that could help you earn a Companion Pass for the rest of 2019.
If you’ve already hopped on this deal, you may have a Companion Pass coming your way any day now. If you haven’t hopped on it yet, don’t worry. You still have until Feb. 11, 2019, to apply for the offer and potentially earn a Companion Pass for all of 2019.
Official application links: Earn the Companion Pass and enjoy 2-for-1 travel for the rest of 2019 with the Southwest Rapid Rewards Plus Credit Card, the Southwest Rapid Rewards Premier Credit Card or the Southwest Rapid Rewards Priority Credit Card.
With so many newbies snagging this valuable offer, there are a lot of travelers who will need to learn the Companion Pass ropes in the coming weeks. Luckily, the process of using the Southwest Companion Pass is quite easy. If the pass is new to you, here are the essential steps you need to follow to set up your Companion Pass and start using it toward free flying.
Step 1: Set Up Your Companion Pass
As soon as you first earn a Companion Pass, you should receive an email from Southwest congratulating you on your accomplishment. If you have earned it in conjunction with these current credit card signup offers from Chase, you will probably receive the email within a week or two of the statement closing in which you’ve completed the card’s minimum spend ($4,000 in the first three months of having the card for these offers). If you want to monitor it more closely, you can always check your status by logging into your Rapid Rewards account on Southwest.com.
When you do get this email, click on the links in it to set up your initial companion choice. Be sure to have your companion’s full name (as it appears on his or her ID), birthdate, email address and Rapid Rewards account number handy.
Alternately, you can call Southwest to designate your companion. But given how easy it is to make the initial selection online, there’s really no reason to pick up the phone for this step.
Step 2: Confirm Flight Availability for Your Entire Traveling Party
Now that you have a companion selected, it’s time for the fun part — booking a where your companion will fly free (other than taxes and fees). Before booking, however, it’s vital to check to make sure that there are enough seats available on the flight for your entire traveling party. A Companion Pass fare can only be added if there is a seat available.
For example, if you have a family of four who will be traveling (one of whom will be on a Companion Pass), search on Southwest.com for four seats. Note that all four seats do not have to be in the same fare bucket. So, if there are only three Wanna Get Away fare seats left, but there are also Anytime and Business Select fares available in addition to those three cheaper fares, your booking will still work.
Step 3: Book Flights for Everyone OTHER than Your Companion
The next step in using your Companion Pass is to book flight reservations as you normally would for everyone in your traveling party except the companion. This means that if you have a family of four where Mom holds a Companion Pass and Dad is the companion, you should book tickets for Mom and your two kids first. Do not book flights for Dad at this stage.
Most travelers will find that booking flights online on Southwest.com is very easy, although it’s also possible to book flights over the phone with Southwest phone agents if you prefer. You can book these flights with cash or with Rapid Rewards points, as either method works in conjunction with the Companion Pass.
If you are purchasing these tickets with cash, don’t forget to add Rapid Rewards numbers for everyone in your traveling party to the booking. There’s no reason to leave points earning possibilities on the table — even kids can earn frequent flyer points on Southwest!
Step 4: Make Your Companion’s Flight Booking
After you have booked flights for everyone in your traveling party, except for the companion, the next step is to secure a flight reservation for that person. In order to avoid losing the ticket availability you just checked for in Step 1, I recommend doing this immediately after your flight is booked.
The Companion Pass holder (Mom, in our example) should return to Southwest.com and log in to his or her Rapid Rewards account. Go to “My Account” at the top of the home page.
Scroll down until you see a section called “My Trips.” There, you should see the flight reservation you just made, along with any other trips you have booked on Southwest. Select the applicable trip by clicking on it.
Look next for the small button at the top of the trip itinerary called “Add Companion.” Click on it.
You’ll find that the “Trip & Price Details” are already pre-filled with the flight information and cost of the taxes and fees. In this case for a domestic hop, that number is just $5.60 for your companion to fly.
Click “Continue” to go the next page that includes “Passenger & Payment Info.” There, you will find your companion’s name and identifying information filled in. With everything pre-filled, there is very little chance for a booking mistake in this stage of the process.
Finally, you’ll be prompted through the process to pay applicable taxes and fees and secure the flight reservation for the companion. If you have a credit card already saved to your account profile, it’s even quicker and easier to complete the booking.
I have found that once you go through this process once, you’ll be able to book subsequent flights with your Companion Pass in just a minute or two. It really is that simple.
Additional Southwest Companion Pass Tips & Tricks
Although the process of using the Southwest Companion Pass is almost always very simple, there are a few idiosyncrasies that can arise. Companion Pass holders should also be aware of the following:
You’ll Receive Separate Confirmation Numbers: When you book flights for a group or family using cash, everyone will have the same confirmation number. With the Companion Pass, however, your companion will always be assigned a different Southwest confirmation number than the rest of the party. While this isn’t a big deal, it can matter for strategy surrounding Southwest’s unique check-in policy.
When the time comes to check in for your flight, this means you won’t be able to check in online together. If you are playing the Southwest fastest finger game at exactly 24 hours before your flight to get a prime boarding position, I highly recommend having two devices ready to check you and your companion in at the same time. If you check in one person first and then check in the other person next, you may well lose out on some of the best boarding positions.
Here’s info on if Southwest Early Bird Check-In might be worth it.
You Must Call to Change Companions: While you can change your companion three times in a calendar year, Southwest Companion Pass holders should know that doing so requires making a phone call. There is no way to change a companion online. The fine print on Southwest’s site says that it may take up to 21 business days for processing. In our experience, the companion is always changed nearly instantaneously. It will take a while for a new physical Companion Pass card to arrive for your new companion in the mail, but the change is implemented for purposes of online booking within seconds.
Watch Out for Reservations Close Together With Different Companions: While you can change companions up to three times in a single year, you won’t be able to change your companion until you’ve completed all travel with your current companion. If you have two trips close together with different companions, things can get a bit tricky.
For example, if you have a trip with your child on March 1 and another with your spouse on March 15, you won’t be able to add your spouse as a companion to that second trip until after March 1. It is theoretically possible that the March 15 flight could sell out before March 1, leaving your spouse high and dry for the March 15 trip. While this doesn’t happen often, it’s an important feature to watch for if you are planning travel during peak times and/or on very popular routes. If a flight does sell out, you may find yourself in the position of having to book a new flight for yourself at a higher price in order to be able to find an itinerary with availability for your companion.
Using Southwest’s Companion Pass is a breeze and right now earning it is quite easy, too — thanks to the limited-time signup bonus on the airline’s three cobranded credit cards. If you’d like your family to travel more often in 2019, the Southwest Companion Pass could be how you achieve that goal without breaking the bank. And, don’t forget that you can turn the one-year Companion Pass into a two-year pass with these strategies.
Leslie Harvey is a mom of two children, ages 9 and 5, from the San Francisco Bay Area. She blogs at Trips With Tykes, is the co-host of the podcast Disney Deciphered and co-owns the Disneyland planning Facebook group, Disneyland with Kids.
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