Ask and you shall receive: TPG UK reader success story

Sep 18, 2019

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We’ve been asking to hear your travel success and mistake stories to both celebrate and help our TPG UK community.

This week, we received a great success story from Ben, who managed to score an excellent upgrade both by monitoring how busy his flight was and asking nicely:

“I was booked in for a flight from London (LHR) to Philadelphia (PHL), flying World Traveller Plus. Three weeks before the flight, I went to select my seat ahead of check-in (BA Silver status means you can do this for free) but there were no seats available.

This suggested the cabin was overbooked. I knew this could go a number of ways — bumped up, bumped down or bumped off. Should I call and sort it out to play it safe? My gut told me to wait, so I decided to leave it and see what happened. When the time came for check-in online, the app told me it couldn’t do so and instructed me to check-in at the desk on arrival. At the desk, I asked if there was any Avios upgrade availability, which is always worth doing, and the agent said, “What, into First?”

They figured from my response that I had no idea I was already bumped up to Club. He sent me off with a wink and told me to enjoy myself.

On boarding, it turned that my new seat was a ‘honeymoon seat’ next to a very chatty passenger. I discretely asked a member of cabin crew if there were other seats free. She disappeared for a moment and then returned to lead me gleefully to one of the few Club World window seats with direct aisle access. Win!

Since World Traveller Plus is the smallest cabin, one away from business, and often used as policy standard for daytime flights by some companies, in my experience, it’s always full and often overbooked. If you want to increase your chance of an upgrade, get Executive Club status and book yourself into World Traveller Plus.”

Featured photo by Paul Thompson/The Points Guy.

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