British Airways suspending buy on board menu for short-haul flights

Mar 24, 2020

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British Airways is suspending its M&S buy on board menu until further notice as a protection against the spread of the coronavirus outbreak.

The airline usually offers food and beverage items for sale for all Euro Traveller (short-haul economy) passengers on flights to and from Heathrow (LHR) and Gatwick (LGW) airports. As reported by Loyalty Lobby, British Airways has emailed passengers with upcoming Euro Traveller flights to and from LHR and LGW to advise them that no food or drink will be available to purchase on the flight, although passengers will be offered complimentary light refreshments and hot drinks.

Passengers in Club Europe will continue to receive complimentary food and drinks, though can expect pre-packaged rather than heated and prepared meals.

The buy-on-board menu was never introduced to passengers flying in Euro Traveller to and from London City (LCY) airport, who have continued to receive complimentary food and drinks. British Airways is temporarily suspending all flights to and from London City Airport from 23 March to at least 4 April and moving affected passengers to Heathrow and Gatwick services, where possible.

Related: Complete guide to travelling during the deadly coronavirus outbreak

Any special dietary requirements or allergies, such as specially ordered meals will not be catered to on these short-haul routes.

Passengers can still bring their own food and drinks on board, though crew will not be able to chill or heat this food, with the exception of milk for small children. Many airport food and beverage outlets are already closed due to the coronavirus, so passengers may want to bring their own food from home if they wish to enjoy a more substantial meal on board.

Related: Does it make sense to use Avios for British Airways’ buy on board menu?

Featured image by Ben Smithson/The Points Guy.

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