British Airways reopens lounges in New York and London today — with upgrades
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The Concorde Room, which has been closed for 18 months, will welcome back eligible travellers with a number of enhancements, including a new bespoke cocktail menu and access to Forty Winks Sleep Pods to give weary flyers a chance to grab a power nap.
The carrier has slowly brought its lounges back into service after most were shuttered when the coronavirus pandemic brought travel to a halt. In August, British Airways reopened its flagship lounge at JFK in Terminal 7 after it had been closed for more than a year. It also recently reopened three domestic lounges in Edinburgh, Glasgow and Aberdeen.
“As we start to gradually welcome back customers, we want to ensure that they have the best experience possible with British Airways,” said Tom Stevens, the airline’s director of brand and customer experience. “We are looking at every element of the customer experience, from sleep pods and signatures cocktails in our newly reopened lounges, to roast dinners on board and additional benefits for our cardholders — we want flying with British Airways to be memorable.”
One of the upgrades at the Concorde Room sure to be popular with guests is the new menu of cocktails. It features seven drinks curated by noted mixologist Mr Lyan (Ryan Chetiyawardana). Two of the cocktails are unique to British Airways and designed to celebrate the airline’s heritage: the Barton and the Lawford.
Named after Lynn Barton, the first female British Airways pilot, and Bill Lawford, the first-ever British Airways pilot in 1919, the cocktails include several seasonal British ingredients that feature so-called “wind-pollinated flavours.” The Barton and Lawford will also be available at Galleries Club lounges and the First lounge.
Guests in the Concorde Room will continue to receive table service across the lounge to maintain COVID-19 safety protocols. Access to the Concorde Lounge is limited to guests travelling in First on British Airways flights, or for holders of the Concorde Room Card. Each cardholder is permitted to bring one guest.
A few lucky Bronze Executive cardholders will be surprised in the months of September and October with the taste of Silver Card benefits, according to a statement from British Airways. The airline is inviting those members who are close to the next tier in the rewards program to use one of the airline’s lounges at Heathrow, along with a guest.
Featured image courtesy of British Airways.
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