Cathay Pacific improves its Asia Miles expiration policy

Dec 11, 2019

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Cathay Pacific’s Asia Miles loyalty programme has traditionally had a somewhat customer unfriendly expiration policy, in which miles accrued in the programme automatically expired three years after being earned, regardless of any further activity in a customer’s account. However, on Tuesday, the airline announced a major improvement that will allow Asia Miles to remain active indefinitely so long as a customer has regular account activity.

Under the new policy, any Asia Miles accumulated after 1 January 2020, won’t expire as long as there’s activity in a customer’s account at least once every 18 months. An important caveat to note is that miles credited on or before 31 December 2019, will continue to follow the existing three-year expiration policy until they’re either redeemed or expire. However, the carrier will allow customers to convert old miles to the new activity-based system for a $40 (~£30) online service fee.

Traditionally, “account activity” usually includes any time miles are earned, redeemed or transferred into an account. So if you don’t find yourself constantly flying the Hong Kong based airline, fret not — there’s plenty of other ways to keep your account active.

In addition to miles earned directly via its credit card, the airline is a transfer partner with American Express U.K. Membership Rewards.

Photo by Emily McNutt/The Points Guy
First class on Cathay Pacific’s 777-300ER. (Photo by Emily McNutt/The Points Guy)

Finally, Asia Miles also has dozens of other partners that allow you to earn miles.

Wondering about the best ways to use Asia Miles? If a Cathay Pacific or Cathay Dragon flight isn’t what you’re after, don’t worry. The airline is a member of the Oneworld alliance, which opens up your redemption options tremendously. Asia Miles often also charges as much as 50% less in carrier surcharges for British Airways flights versus using Avios.

Featured photo by Patrick T. Fallon/The Points Guy.

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