This, not that: Why to book hotels instead of Airbnbs during the pandemic

Feb 15, 2021

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

A good hotel room is a portal to a calmer world. Close that door at the end of the day, draw the curtains, and you could be literally anywhere: Your only reality is the ambience of the room’s aesthetic.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

But as COVID-19 continues to ravage the globe, travel has changed significantly. With spring break and summer holidays cancelled, most people stayed locked down for many months — and hotels have been some of the hardest-hit companies in the industry.

Whether you’re jonesing for a one-night staycation or contemplating a longer-term escape, which mode of lodging offers you the best value: hotels or Airbnbs? We’ve crunched the numbers for you.

The nitty-gritty: Hotels vs. Airbnbs in 2020

(Photo courtesy of Wyndham Vacation Rentals)

The coronavirus pandemic has brought one silver lining for hotel aficionados: more affordable rates. Hotel chains have struggled since day one of the outbreak. Occupancy plunged from leisure and business travellers alike, with the all-time lowest declines during the week of 11 April, when revenue per available room dropped by nearly 84%.

And unfortunately, the outlook for 2021 continues to look bleak, with a June 2020 McKinsey report predicting that hotels may not recover to pre-pandemic revenue until 2023 — a perspective shared by other industry experts including CBRE and Tourism Economics.

As a result, properties worldwide have offered unprecedented discounts for both cash and points stays, from dirt-cheap nightly rates in luxury hotels to the $30,000 offer for digital nomads to live at the Anantara Veli Maldives for a full year.

In contrast, the demand for private home rentals has risen throughout 2020 in many destinations, according to multiple industry sources. Short-term rentals outperformed hotels in 27 destinations worldwide, according to hotel benchmarking firm STR, and average nightly rates increased by 7% when comparing July 2020 against July 2019 data.

Airbnb is the lead player in the short-term home rental space, with more than 7 million properties worldwide, according to the New York Times, and has been largely responsible for the rise in rates. As quarantine lockdowns progressed in places like New York, people have flocked to more relaxed destinations such as Miami and Austin.

Inquiries for long-term stays over 28 nights increased by 50% in 2020 compared to 2019, according to Airbnb in September 2020, leading to a shortage of supply to meet growing demand.

So what do hotels have to offer?

(Photo courtesy of King George, a Luxury Collection Hotel, Athens)

NerdWallet researchers discovered that the average cash rates for close-in hotel bookings dropped to $157 per night in 2020, compared to 2019 averages of $257 per night. However, points stays during non-promotional times remained largely the same — you’ll find the best rates during promotion periods.

Regardless of how you pay, hotels want your business more than ever, and deals can be found for one-night stays and near-permanent residence alike. In addition to discounts directly through hotel websites, a slew of third-party companies are sharing the love including HotelTonight,, Expedia, Priceline and more.

Furthermore, hotels have partnered with credit cards to double-stack the savings as well. American Express regularly offers incentives in the form of bonus points, statement credits and more. Finally, cash-back opportunities abound, whether you quadruple-stack Hilton bookings for extra points or opt for cash back through

With rates lower than rent in some U.S. cities with a high cost of living, it’s not surprising that some people are opting to ride out the pandemic in public properties.

During a recent move, TPG Lounge member Christopher Conard booked a six-month stay at the InterContinental San Francisco for an average of $4,000 per month. Conard chose the property for its location and quality, and the cost was below market average for similar apartments in the area before calculating in the value of the points he would earn.

Conard also told TPG that he was upgraded to a top-floor one-bedroom speciality suite for the duration of his stay — a room that typically goes for $300 a night.

Of course, hotels come with a slightly higher risk of contracting COVID because of shared air circulation and higher rates of turnover. SmarterTravel experts recommend requesting rooms that have been aired out for at least 24 hours between guests and wiping down all surfaces with disinfecting cleaner as precautions.


Still, TPG Lounge member Jonah Pregulman leaned toward hotels over Airbnbs. Pregulman found a special rate for travel nurses at a Home2 Suites for $80 a night before taxes. “My Airbnb cancelled on me five days before I showed up,” he told TPG, and he is still waiting on a refund. “Airbnb customer service is terrible.”

Why won’t Airbnbs drop their rates?

Isole Carriage House. (Photo courtesy of Airbnb Luxe)

Home rental rates may likely remain high for some time to come based on demand. Multiple Airbnb hosts told TPG that their inquiry volumes have skyrocketed in recent months, with most requests spanning 30 to 60 days. These longer-term rentals represent less work for hosts who have less turnover between guests.

Meanwhile, travellers also reported that they were seeking longer-term escapes, sometimes within their own cities. “People are not booking very far in advance, but booking for longer stays for sure,” Katie Pirolt said of her recent experiences as a short-term rental host. Pirolt currently has a tenant who booked a stay from 31 December through 15 March.

New York Airbnb host Courtney Dudley has had similar experiences. “We had a handful of 30-day and longer stays at our place upstate,” Dudley said, “[Our] stays are all consistently longer than pre-pandemic.”

Some locals have used the lockdown as an opportunity to remodel their homes. Max Kerwick and his wife booked longer-term rentals between March and June 2020 in order to complete a home renovation before their first baby was born. On the hosting side, Laura Harris told TPG that she had seen “far more locals booking a getaway than before the pandemic.”

A tale of six cities: Hotel rates vs. Airbnb in popular U.S. destinations

(Photo by Pola Damonte/Getty Images)

I decided to review 24 potential bookings for an early March stay to see if the data would hold up to anecdotal evidence.

For six cities, I tested four types of lodging within a 1-mile radius of a popular neighbourhood, all for seven-night bookings between 1 March and 8 March. All per-night prices are listed after taxes and fees: Total cost divided by seven nights, rounded to the nearest dollar.

I used for all hotel searches, and chose properties that belong to major chains for consistency. I also selected the lowest-price room for each hotel and booked for two adults.

For Airbnbs, I selected “entire place” and chose superhosts for all rentals, then selected the cheapest property near the comparable hotels. I chose two beds, double or larger, for two-adult rentals (no sofa beds), and one double bed or larger (sofa OK) for one-adult rentals.

The table below shows the nightly rate at that property:

NYC (Manhattan) Los Angeles (Financial District) San Francisco (Yerba Buena) Miami (Downtown) Austin (Rainey) Denver (Capitol Hill)
Four-star hotel W New York — Union Square: $188


Hotel Indigo Los Angeles Downtown: $150 San Francisco Marriott Marquis: $206 Hyatt Regency Miami: $144 Kimpton Hotel Van Zandt: $126 The Art Hotel Denver, Curio Collection by Hilton: $132
Holiday rental for two adults Two-bedroom apartment with two double beds: $293 after 15% weekly discount Two-bedroom apartment with two queen beds: $185 after 15% weekly discount Two-bedroom apartment with one queen bed and one double bed: $366 Two-bedroom apartment with two queen beds: $316 after 10% weekly discount East Austin bungalow* with two queen beds: $125 after 37% weekly discount (special rate) Two-bedroom apartment* with two queen beds: $149  nonrefundable rate or $168 refundable rate after 5% weekly discount
Budget hotel (two-star) Wingate by Wyndham New York Midtown South/5th Ave:
Holiday Inn Express Los Angeles Downtown West: $133 Holiday Inn Express San Francisco Union Square: $207 Extended Stay America – Miami – Downtown Brickell – Cruise Port: $118 Hyatt House Austin/Downtown: $88 Days Inn by Wyndham Denver Downtown: $81
Holiday rental for one adult One-bedroom apartment* with one queen bed: $158 after 17% weekly discount Downtown studio* with one queen sofa bed: $193 Studio* with one double bed: $308 High-rise studio* with one queen bed: $159 after 26% weekly discount East Austin bungalow* with two queen beds: $125 after 37% weekly discount (special rate) Historic carriage house with one double bed: $113  nonrefundable rate, or $124 refundable rate after 20% weekly discount

*These Airbnbs are outliers where the next-cheapest property costs at least $100 more per night

In almost every single city except for Austin, the Airbnb nightly rate surpassed that of a four-star hotel (in Austin, the Kimpton Hotel Van Zandt costs $1 more per night than an East Austin bungalow 0.8 miles away). And at the lower tiers of comfort, every single Airbnb cost more than a two-star hotel equivalent.

And in certain cities with a higher cost of living such as New York, some affordable Airbnbs only offered sofa beds.

That being said, there are plenty of regions where Airbnbs are more affordable than hotels, especially for larger groups of family or friends. And some TPG readers reported that overall, they saved more money by holidaying in Airbnbs after factoring food costs, since kitchens allow travellers to make some meals at home. In fact, TPG’s Summer Hull checked a large cardboard box of food during a pandemic trip in order to avoid grocery shopping at her destination.

So definitely do your homework before your next trip. While many hotels are offering some of the best rates we’ve seen in years, you may still save more overall by staying in a holiday rental.

Bottom line

The Kimpton Hotel Van Zandt in Austin. (Photo by Summer Hull/The Points Guy)

There are a number of reasons why an Airbnb will always make more sense for certain travellers: if you have small children, for instance, health concerns for high-risk family and friends, a lot of luggage or more than two people in your party.

But from a strict financial perspective, hotel offers and incentives are nearly irresistible right now — and you can work toward your elite status for the future to boot. And for the cherry on top, don’t forget about the free housekeeping.

Featured photo by Nick Ellis for The Points Guy.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.