Etihad will once again operate its own lounge at London Heathrow

Dec 13, 2019

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Etihad Airways has decided to retain control of its London Heathrow (LHR) lounge in Terminal 4, after it was rebranded as The House in 2018 and managed by No1 Lounges, which operates a number of independent airport lounges throughout the U.K.

Executive Traveller reports that the airline will resume management of the lounge from 20 December 2019, with the lounge to be rebranded as an Etihad Lounge early next year.

“Following a strategic review of lounge operations globally, Etihad Airways has decided that it wishes to directly own and operate a number of flagship lounges”, a spokesperson for Etihad told ET. “The premium lounge for Etihad Airways guests at Heathrow Airport Terminal 4 will now be operated by Etihad Airways, with No1 Lounges continuing to provide catering and facilities services”.

Related: This House is a home: A review of Etihad’s The House lounge in Heathrow’s Terminal 4

The decision comes after Etihad increased services between London and Abu Dhabi during the busy northern summer period as it suddenly found itself with valuable additional slots at Heathrow. The slots were returned to Etihad following the demise of India’s Jet Airways, which leased the slots from Etihad. Etihad has historically operated a 3x daily A380 service to Heathrow, and is currently operating an additional fourth daily flight — an evening departure from Heathrow operated by a Boeing 787 Dreamliner aircraft.

The lounge — currently No1 but soon-to-be Etihad Lounge — is not currently listed on the Priority Pass website.

Related: The best Priority Pass lounges at Heathrow

Etihad also handed over management of its airport lounges in Melbourne (MEL) and Sydney (SYD) to No1 Lounges to rebrand them as The House. As of now, there are no plans for Etihad to take back control of these lounges. Etihad still operates its own branded lounges in Abu Dhabi, as well as New York (JFK), Washington (IAD), Los Angeles (LAX) and Paris (CDG).

Featured image by Daniel Ross/The Points Guy.

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