Garuda Indonesia introducing A300-900neo with improved business class on London route

Sep 4, 2019

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Garuda Indonesia has announced it will operate its brand new Airbus A330-900neo on its flagship London (LHR) route from 29 October 2019. For those passengers in business class, this represents a significant product upgrade. The airline currently operate an Airbus A330-200 on the route, which features an older 2-2-2 layout in business class.

Garuda A330 current business class. (Photo courtesy of Garuda Indonesia)

RoutesOnline reports the new A330-900neo will feature a 1-2-1 configuration in business class, giving every passenger direct aisle access. There will be 24 seats in business class and 277 seats in economy on this aircraft.

The airline has not yet received delivery of its first neo aircraft and has been tight-lipped about the exact seat design, though it is likely to be the same staggered business class seat as found on its Boeing 777-300ER aircraft.

Rows 6 and 7 would be the best business class seats since they are part of a mini-cabin behind first class.
Garuda Indonesia Boeing 777 business class. (Photo by The Points Guy)

Garuda currently operates an unusual triangular route to and from London and the popular Indonesian holiday island of Bali (DPS) via the little known ‘Medan Kuala Namu’ airport as follows, three times weekly:

  • GA86 Bali Denpasar (DPS) 7:20 a.m. Departure ⇒ Medan Kuala Namu (KNO) 10:25 a.m. Arrival; 11:55 a.m. Departure ⇒ London (LHR) 7 p.m. Arrival (Tuesdays, Thursdays and Saturdays)
  • GA87 London (LHR) 8:45 p.m. Departure ⇒ Medan Kuala Namu (KNO) 4:05 p.m. (+1) Arrival, 5:35 p.m. Departure ⇒ Bali Denpasar (DPS) 10 p.m. Arrival (Tuesdays, Thursdays and Saturdays)

Plans for this London (LHR) route change very regularly. In the past 12 months alone, Garuda has announced that it would operate to Jakarta (CGK) only,  switch from a Boeing 777 with first class to an Airbus A330 without first class, fly to Bali (DPS) via Jakarta (CGK), cancel its London services altogether (twice), before finally changing the route from flying via Jakarta (CGK) to Medan Kuala Namu (KNO).

Because of all these changes to this route, while the A330-900neo announcement is good news for passengers (especially those in business class), additional changes to this route remain highly likely.

Featured photo by Javier Rodriguez / The Points Guy.

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