Hilton Honors extends elite status match programme

Mar 30, 2020

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Last week, Hilton announced it would be extending elite status and point expiration dates due to the ongoing COVID-19 crisis. Now, Hilton has also extended its status match programme. While this may not come in handy in the next few months while travel is extremely limited, it’s worth keeping in mind for when the world returns to normal.

Like many hotel brands, Hilton offers status match opportunities for elites in other hotel loyalty programmes. This means if you have elite status with another programme, you can receive complimentary Hilton Honors elite status. Hilton has long been quite generous with this, allowing you to instantly match up to top-tier Diamond status, but that was changed in August 2019.

Many other hotel loyalty programmes are offering elite status extensions due to COVID-9, so it’s possible you can parlay that status into Hilton status through this programme when it’s once again safe to travel.

Anyone eligible for a status match will be matched to Gold status for 90 days. Previously, if you had upper or top-tier status with another programme — like IHG Platinum or Marriott Platinum — you’d be matched to Diamond. That’s no longer the case.

Despite no longer getting an instant match to Diamond, you can still fast-track it. Here are the challenges you can complete during your 90-day trial period to either extend your Gold status or upgrade to Diamond:

  • Gold: Stay 10 nights to keep Gold through 31 March 2022
  • Diamond: Stay 18 nights to be upgraded to Diamond through 31 March 2022

Note that the old version of Hilton’s status match (pre-August 2019) only required four stays or eight stays to extend your Gold or Diamond status (respectively), as opposed to nights. If you’re a traveller who typically only stays 1-2 nights per stay, this is a definite devaluation, though members with longer stays might actually benefit from using nights instead of stays as the metric for qualification.

You can submit a status match through this link. You’ll need to provide the following information:

  • Name
  • Email
  • Hilton Honors account number
  • Hotel loyalty programme you want Hilton Honors to match
  • Current status with the hotel loyalty programme you want to match
  • Proof of status with the hotel loyalty programme you want to match
    • Screenshot of your current account status or your current and active membership card
  • Proof of stay in the last 12 months with the hotel loyalty programme you want to match
    • Screenshot of your previous reservations or hotel receipt, redacting any personal information other than your name and membership number

Hilton doesn’t publish which statuses from other programmes are eligible for a match, but based on TPG reader reports, statuses like Marriott Gold Elite, IHG Platinum, Choice Diamond and Best Western Diamond should match to Gold.

Gold status is typically earned after 20 stays, 40 nights or by earning 75,000 Base Points in a calendar year. Likewise, Diamond status is typically earned after 30 stays, 60 nights or by earning 120,000 base points in a calendar year. Gold status includes perks like bonus points, room upgrades and complimentary breakfast, meanwhile Diamond includes a few more perks like upgrades to suites and guaranteed Executive Lounge access.

Conrad Tokyo (Photo by Samantha Rosen / The Points Guy)
Get free breakfast on every stay with Gold or Diamond status. (Photo by Samantha Rosen / The Points Guy)

One final note: If you’re looking to status match and begin a challenge shortly before a trip or set of stays, don’t wait until the last minute. Hilton’s website says to allow five to seven business days for a response, but some TPG readers have noted that previous versions of this status match and challenge required multiple submissions of additional information or different file formats before their new status took effect.

Bottom Line

While many travellers likely won’t be using this status match programme in the coming months, it’s great to see that Hilton has extended the programme along with elite status and points expiration for current Hilton Honors members amid the ongoing world health crisis.

Featured image by Darren Murph / The Points Guy.

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