Taking advantage of the free hotel status from my credit card: TPG staff success story

Nov 24, 2019

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We’ve been bringing you our TPG U.K. staff success and mistake stories to help you maximise your travel.

This week, our U.K. points and miles expert Ben Smithson tells us about how he combined his points and complimentary elite status from a credit card for an excellent stay in the Middle East recently.

“I have multiple complimentary elite statuses from the Platinum Card from American Express U.K. The two I use the most are the Hilton Honors Gold and Marriott Bonvoy Gold. On a recent visit to the Middle East, I needed one-night accommodation in Bahrain. Hotels were quite expensive for cash rates so I looked at using hotel points. I found the Residence Inn by Marriott Bahrain available for only 17,500 Bonvoy points per night, which would save me around £200 — right on the current valuation of Bonvoy points.

I booked a basic room, and my Bonvoy Gold number was listed on the booking. My flight arrived into Bahrain mid-morning and I went straight to the hotel, arriving there at 11 a.m. I was warmly welcomed by the staff, thanked for my loyalty and status, informed that I could check-in immediately and that I had been upgraded to a one-bedroom apartment. I politely asked for a late checkout as my flight the following day was not until 7 p.m. and was advised as a reward for my loyalty I could checkout as late as I wanted, so selected 5 p.m.

The room was huge, very comfortable and mine for 30 hours and completely free on points!”

Ben’s story is a great example of the value to be had by benefits of a credit card, such as the Platinum Card. It comes with elite status in the following programmes: Marriott Bonvoy, Hilton Honors, Radisson Rewards, Melia Rewards and Shangri-La Golden Circle. While the benefits of each of the statuses differ, you can likely take advantage of benefits that you otherwise wouldn’t get as a non-status-holding customer.

If you would like your travel experiences to be featured on TPG UK as part of our Reader Mistake and Success Stories you can find full details here.

Featured image by Ben Smithson / The Points Guy

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.