Here’s how to book Hyatt suite upgrades online with points

Jul 7, 2021

This post contains references to products from one or more of our advertisers. We may receive compensation when you click on links to those products. Terms apply to the offers listed on this page. For an explanation of our Advertising Policy, visit this page.

World of Hyatt has long been a TPG favourite when it comes to hotel loyalty programmes. Top-tier Globalist elite status with Hyatt includes perks like space-available room upgrades (including suites), 4 p.m. late checkout and free breakfast, among other more standard benefits. Best of all, free nights start as low as 5,000 points per night.

Hyatt is now making it easier to use those points to upgrade your standard room to a suite.

As first reported by Monkey Miles, you can now book Hyatt suite upgrades with points directly online — at the time of booking — at select properties. This change comes a year after Hyatt added the ability to book suites with points outright online.

Here’s everything you need to know.

For more TPG news delivered each morning to your inbox, sign up for our daily newsletter.

In This Post

Who can use points for suite upgrades

Although Globalist members receive suite upgrade awards to secure a standard suite at the time of booking, all World of Hyatt members can redeem points for a suite upgrade. Assuming there’s availability, you can redeem points for Regency Club or Grand Club upgrades, standard and premium suite upgrades.

How much suite upgrades cost

To book a suite upgrade with points, you must pay the standard cash rate of the base-level room plus a points copay. The points copay is fixed at the following rates, regardless of the hotel category:

  • Regency Club or Grand Club upgrade: 3,000 points per night
  • Standard suite upgrade: 6,000 points per night
  • Premium suite upgrade: 9,000 points per night

Keep in mind that this redemption method is different than booking suites using the Points + Cash option. You pay 50% of the points required for a free night for those bookings and get 50-70% off the standard rate for the room type you’re booking.

How to use points for a suite upgrade online

Using points for suite upgrades is now as easy as booking any other award night. Simply log into your World of Hyatt account, search for a hotel as you normally would and check the “use points” box.

After searching, click on the tab that says “Lp Suite Pts Upgr” for a standard suite upgrade or “Upgrade Premium Suite” for a premium suite upgrade. Depending on how many rates are available, you might need to click the right arrow to view more rates.

Hyatt suite upgrade online
(Screenshot courtesy of hyatt.com)

Regardless of what type of upgrade you’re booking, the cash portion will always match the standard flexible rate. In other words, you cannot opt for the cheaper member or AAA rates, for instance, for the cash portion.

Just note that based on our searches, it appears that this feature hasn’t fully rolled out for all properties yet. Some properties that had suites available to book entirely on points didn’t show upgraded bookings available.

Hyatt standard rate
(Screenshot courtesy of hyatt.com)

Is it worth it?

Depending on the property, if the standard rates are low, you can get terrific value redeeming points for a room upgrade. This is especially true when staying at higher-end properties and booking premium suites.

For instance, in mid-November, the standard rate for an executive suite at the Grand Hyatt SFO is $829 (£601) per night before taxes and fees. However, when redeeming points for the upgrade, you can book the same room for just $229 (£166) plus 9,000 points. So, in this case, redeeming 9,000 points will save you $600 (£435). That’s phenomenal considering TPG normally values World of Hyatt points at 1.5p apiece.

Grand Hyatt SFO suite upgrade
(Screenshot courtesy of hyatt.com)

Bottom line

Redeeming World of Hyatt points for room upgrades isn’t new. However, it’s a lot easier to do so now that it can be done online. Previously, you needed to call in to request such an upgrade. Just remember that it appears that this feature hasn’t fully rolled out yet, so don’t be alarmed if a property doesn’t show room upgrades available online.

Ashley Onadele contributed to this story.

Featured image of the Grand Hyatt SFO courtesy of Hyatt.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.