Priority Pass just added two new Heathrow dining perks but they’ll be useless for most members

Aug 1, 2022

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Priority Pass has added two new restaurant options at London’s Heathrow Airport (LHR), but unfortunately, most TPG readers will not be eligible.

Members can now receive £15 credit to spend on any food or drinks at The Globe in Terminal 5, and Oceanic in Terminal 3 simply by showing their Priority Pass membership card when ordering. As first reported by Head For Points, these are both landside (before security) pub-style dining options.

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The catch, however, is that lounge memberships or lounge passes issued by American Express cards are not eligible. This means those with unlimited entry from The Platinum Card, or up to four single entry passes annually from The Preferred Rewards Gold card from American Express U.K. cannot receive the benefit of these new options.

Those with memberships purchased directly from Priority Pass on the other hand are eligible for the dining discounts, as well as lounge memberships or passes issued through LoungeKey. Check your Priority Pass app to see which lounges and dining options you can access with your membership.

TPG U.K. has been critical of the recent difficulties Priority Pass members and lounge pass holders have faced accessing airport lounges in the United Kingdom. While access is rarely an issue in mainland Europe and beyond, those hoping to start their journey with a glass of fizz and some pre-departure snacks in the U.K. have regularly been turned away on entry unless they have paid extra to reserve their place in advance.

Related: UK Priority Pass lounges are perpetually full, and you’re not the only one who’s noticed

The addition of these new airport options for Priority Pass members will not assist Amex cardholders and it’s disappointing to see Priority Pass fail to address the U.K. access issues despite recently promising to do so.

Related: The 5 best European lounges you can access with The Platinum Card from American Express UK

If you do have a Priority Pass membership and have faced lounge access issues, we would expect this to improve from 1 October as the end of peak summer travel finishes and staffing levels increase.

Featured image by StockinAsia / Getty

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