Watch as TPG U.K. reviews all four classes on Singapore Airlines’ A380

Nov 14, 2019

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Singapore Airlines is one of the best airlines in the world, known primarily for its premium cabin offerings. Aside from its iconic Singapore Suites first class, the airline is also known for a superb business class, premium economy and economy product. Across the board, Singapore has long been known to offer a comfortable journey.

But how would the experiences look when compared next to one another? TPG U.K. set off to pit the four classes against each other.

In our latest iteration of a four-class video review, four TPG U.K. staffers set off to fly on Singapore Airlines’ Airbus A380 from Frankfurt (FRA) to New York-Kennedy (JFK).

As always, we pay for our own flights, so this four-class review is in no way sponsored by Singapore Airlines. In total, the following classes are available at the following amounts for one-way travel — and we always try to pay with miles, when possible:

  • Economy — £409 or 22,500 Singapore KrisFlyer miles
  • Premium economy — £2,384 or 47,000 Singapore KrisFlyer miles
  • Business class — £3,739 or 72,000 Singapore KrisFlyer miles
  • Singapore Suites — £5,539 or 86,000 Singapore KrisFlyer miles

While you may be thinking that Singapore KrisFlyer might be strange to use as a U.K.-based traveller, you could be wrong. In fact, the KrisFlyer programme can be incredibly valuable and miles can be easy to come by, as KrisFlyer is a 1:1 transfer partner of American Express U.K. Membership Rewards.

In first class, Ben Smithson experienced an incredible crew, complete privacy in the Suite, a comfortable bed, great lounge experience in the Lufthansa Senator Lounge and the choice of Krug or Dom vintage Champagne. On the downside, he experienced a sticky Suite door and was disappointed in the lack of caviar.

In business class, Jean Arnas experienced a lovely and speedy crew, spacious leather seat that transformed to a lie-flat bed and beautifully presented food and drink. On the downside, he had little privacy in the business-class seat, a dated in-flight entertainment system and a limited selection of food.

In premium economy, Nicky Kelvin experienced an incredible crew, great cocktail selection like the airline’s iconic Singapore Sling, a separate check-in desk with no queue and a nice pillow and blanket. On the downside, he was disappointed with the same meal selection as economy though with one extra choice and having to share the lavatories with the economy cabin.

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Meanwhile, all the way back in economy, Liam Spencer also experienced a great on board crew with lightning fast and friendly service, a comfortable seat, plush pillow, well-stock lavatories and seemingly endless in-flight entertainment options. On the downside, he was served a lukewarm breakfast.

All four passengers experienced unfriendly bordering on rude check-in agents which made for an unexpectedly unpleasant start to the trip.

Overall though, the experience might have been just as predicted — great. While Singapore Suites would be preferred over an economy seat, the airline offers a solid product across the board.

Featured photo by Liam Spencer/The Points Guy.

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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