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In today’s fast-paced world, time is of the essence, which means we have to prioritise making things as easy for ourselves as possible. And our time is more precious than ever when it’s holiday time. Your out of office is on, you’ve had that holiday haircut and your bags are packed. Now, you just have to just get to the airport. Lugging your case to the airport on the train or Tube can be a hot, sweaty and tiring ordeal — especially at those morning and evening peaks. Enter Sherpa.
Sherpa is a company that charges a fee to literally take a load off. The service will pick your bag up from your office, home or Airbnb and have it delivered to your departure airport or train station.
Pricing and Booking
Sherpa’s website is very easy to use. From the initial booking page, you are three clicks and a few boxes to fill out away from the payment page.
The service costs different amounts, depending on to where you’re travelling and how many bags you want to give your Sherpa. It breaks down as follows:
I booked one bag from home to the airport and paid £22. (As a reminder, TPG pays for all of our own reviews.) You can also elect to pay £5 for Sherpa to store your bag for the day. Once the payment was complete, I received both a receipt with attached invoice as well as a booking confirmation, detailing everything I’d need to know about the service.
Sherpa is available to deliver between London Zones 1-3 and London Gatwick (South Terminal), London Heathrow (Terminals 2, 4) and London City Airport. It’s also available at the following train stations: King’s Cross/St. Pancras, London Bridge, Marylebone, Paddington, Victoria and Waterloo. You can find exact pickup points here.
TPG UK has teamed up with Sherpa to offer an exclusive discount for our readers. When using the service, enter the promo code TPGsherpa to get 10% off your order.
How It Works
I was flying with Lufthansa from Heathrow Terminal 2 and I live in Zone 2, so I was able to get my bag picked up from home before heading to work. That meant I didn’t have to commute into the office then on to the airport with my bag in rush hour — winning.
Not that I would forget that I was going on a trip, but I got a nice reminder email the day before confirming the time, date and pick-up and drop-off location.
I was asked to make up my own luggage strap security code rather than the one on the reminder email, which made it easier to remember.
On the morning of the pick up, I received a WhatsApp message 30 minutes before collection time confirming when my Sherpa, Rhys, would be arriving. Pushing the pick-up time back 15 minutes was not a problem.
I then watched him attach the security strap to my case and I entered in my custom access code while he looked away. He then whisked my case off into the distance. With my entire life (well, not quite) in that case, I started to get a little nervous that I would never be reunited.
I was reassured by updates throughout the day on WhatsApp, notifying me of my bag’s progress. It was nice to know that everything was okay. I arrived at the airport early and waited at a coffee shop rather than the designated area.
That was absolutely fine for Rhys who showed up with my bag and a smile on his face right on time, just before 6pm.
None of my possessions were damaged or missing from my case. Not that I would have expected that, but when something is out of your care, it’s hard to know exactly how it will be treated.
I had a great experience using Sherpa. My case wasn’t that heavy, but just knowing that I wouldn’t have to schlep it up and down stairs on hot and busy trains meant that the start of my journey was that little bit more relaxing.
As a solo traveller especially, I think the service made a difference to my journey, and I’d recommend it to other frequent travellers. However, I think it would be particularly useful for families travelling with young children, buggies and everything but the kitchen sink.
Enter the promo code TPGsherpa to get 10% off your Sherpa booking.
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